Together for more security

Security in CIC eLounge

The security standards in CIC eLounge are very high, both on a computer and in the mobile app. Nevertheless, criminals use various methods in a targeted manner to obtain confidential information. This page contains the most important rules of conduct and security information for CIC eLounge.

The main points in brief: use a secure password and change it regularly, activate two-factor authentication and never disclose your login details. Be careful with unfamiliar emails, links and attachments and never click on suspicious links. Keep your software and operating systems up to date and use a reliable anti-virus program and a firewall.

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Identification
Password
Signing off on transactions
Login/logout
Software and hardware
Support
Further information

Contact

If you have any further questions, please contact our eLounge Hotline by sending an e-mail to elounge@cic.ch or calling us on bank working days from 8 a.m. to 5.30 p.m. on +41 (0)58 268 16 30.

 

For more information and tips on secure e-banking, see:
https://www.ebas.ch
https://www.ebas.ch/en/5-steps-for-your-digital-security/