CIC Live – the digital advisory channel

CIC Live lets you discuss complex issues securely and at short notice:

• Personal interaction over video call
• Sharing of documents
• Visual presentation of data during consultations with specialist experts
• Data security, ease of use

CIC Live adds a visual and collaborative level to standard phone calls. The emphasis in development was that it should be efficient, offer personal proximity, allow easy access to specialist expertise and be easy to use.

Efficiency

Entrepreneurs and private banking clients with complex financial needs appreciate efficient communications. CIC Live therefore offers a way of benefiting from personal advisory sessions without having to come and visit us. So you can discuss complex issues even at short notice if necessary. Securely and efficiently. Communicating directly on a video call beats standard telephone calls: you can work together on agreements, documents and statements right on the screen. You can also call on specialist experts at short notice to present their data on screen, for instance from Asset Management or other specialist areas. Without having to arrange follow-up appointments.

Many of our clients are already communicating efficiently over CIC Live. They particularly appreciate the security and the fact it is easy to use. For example, mandates can be prepared entirely digitally. Saving time and resources.

CIC Live lets our clients enjoy an efficient and secure way of communicating with their relationship manager that combines the spontaneity of a phone call with the human aspect of meeting in person.

Personal proximity

These days, digital communication is normal. We understand how much it matters for entrepreneurs and private clients to communicate efficiently. CIC Live is the modern platform that gives you the personal touch, even when you cannot get together in person because of time or geography.

Another major plus point for CIC Live is its versatility. The tool lets you do more than just make video calls: you can also share documents and data and work on them together. With proper data security, as you would expect. You can also bring in specialist experts at short notice, from Asset Management for example.

CIC Live gives entrepreneurs and private clients a modern channel of communication that complements the traditional ones while being suitable for complex financial needs.

Specialist expertise

CIC Live offers our clients the flexibility to talk with their relationship manager personally and consult our specialist experts without having to be in the same room. That way they benefit from individual advice in specific areas, like asset management. They not only save time, but also have direct access to specialist expertise specifically tailored to their needs.

This makes it easier for discerning clients with complex needs, like entrepreneurs, to take decisions. The security of our communication channel leaves nothing to be desired in terms of data quality. Even sensitive information can be shared.

All in all, CIC Live is more than just a communication platform. It is a comprehensive solution which in a networked world lets you concentrate on what matters most: taking decisions based on the best possible information. The positive feedback from our most discerning clients confirms that CIC Live genuinely adds value.

Easy to use

CIC Live is our digital communication channel. Above all else, it is easy to use. Invited users can take part in a planned call or ad hoc meeting just by clicking in their browser, without having to install an application. The ability to share documents, show your own screen and see each other like meeting in person make it much easier to hold discussions. You can even open an account.

Our clients like this. Many are surprised at how straightforward it is to use, even those who do not see themselves as good with technology. Experience to date has shown that clients who try out CIC Live frequently want to use it for future meetings, underlining how efficient and convenient it is.

One key reason to use CIC Live, apart from its user-friendliness, is to save time. For many discussions, both small and large, there is no need to come and visit us – and it is much easier to interact than with just the sound on a phone call.

Conclusion

CIC Live is the modern way to stay in touch with your relationship manager. Efficiency, personal proximity, direct access to specialist expertise and ease of use make CIC Live a handy tool for entrepreneurs. Ask your relationship manager for CIC Live. Enjoy the benefits of digital communication and experience how simple and effective advisory services can be.