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CIC eLounge is our modern e-banking system. It’s how we offer you a simple and secure way to manage your financial transactions conveniently online from your computer or by using our mobile app. You also have convenient online access to your money at Bank CIC and can make payments or open a new account – at any time and from anywhere in the world.
Your benefits at a glance
Available 24/7 – at home and on the go
Security functions such as multi-factor authentication and encryption of your data
Easy-to-use app, which means you can take care of your finances effortlessly
Advanced tools and functions that simplify the management of your finances
Avoid fees thanks to e-banking (for example the fees for paper statements)
Online banking – work securely online
The user-friendly CIC eLounge was developed to simplify how you take care of your financial tasks. Check account balances, view your transaction history, process bills, make transfers and apply for loans or cards easily online – and all with just a few clicks. CIC eLounge also gives you access to comprehensive information, news and trends about the most important stock markets. You can add your favourite securities or target prices for foreign currencies to a personal watch list and set up relevant price alarms by SMS, email or push notification. CIC eLounge guides you step by step through each process. You can also say goodbye to fees for paper statements – choose Bank CIC’s e-banking tool and enjoy a seamless banking experience.
The dashboard is your entry point into CIC eLounge. As well as providing direct access to the key areas of online banking, it also shows the assets you hold with us. In addition, you can change the dashboard or add a new one at any time. The customisable dashboard lets you arrange your home page to suit you and your banking needs. You’re the one who chooses the information you see on the home page. Moving all the widgets around is easy. That way, you’ll never lose the overview of your assets or miss what’s happening on world markets. And if you’re off on holiday soon and need a currency converter, adding one is simple.
Make payments quickly and easily
With the intelligent payment assistant in CIC eLounge, it’s easier than ever before to enter payments. Because the assistant remembers previous payments, you just have to enter the first three characters of an IBAN, account number or keyword when you want to enter a new payment. You can scan multiple payment slips at a time and approve them with just one click.
Bank CIC also offers the eBills service for the efficient processing of payments. With eBills, you receive, review and pay your bills directly in CIC eLounge. Not only does this save you time, it also means that you no longer receive paper or email bills.
CIC eLounge makes paying QR-bills even easier. Just scan your printed QR-bills conveniently with your smartphone and pay directly in the app. An upload function is available for QR-bills in electronic format such as pdf, png or jpeg. Open the QR-bill on your smartphone or tablet, select the “Share” function and then the CIC eLounge app, which opens automatically. Once you’ve logged in to the app, the payment template opens with the payment details.
Individual authorisations
In CIC eLounge, you can assign individual authorisations to people you trust. They can then make payments on your behalf, for example if you’re away for a long time. This saves you time and reduces the administrative effort involved in activities like signing powers of attorney. The authorisations granted can be modified or revoked at any time.
Your investments at a glance
CIC eLounge gives you a clear overview of your assets and the performance of your portfolio. Charts show the asset classes, currencies and regions in which you are invested.
You can add your favourite securities to your personal watch list and set up price alarms. You can also add target prices for foreign currencies to the watch list. That way, you won’t miss out on trading or investment opportunities.
If you have an advisory mandate with us, your securities portfolio is constantly monitored. You’re automatically informed about important events – for example when your investment strategy is breached, large moves occur in prices and yields or an issuer rating changes substantially. Our experts can provide market assessments to help you make investment decisions. You also receive assessments from an external partner. Your relationship manager is still available for a chat or to offer advice.
Open products
You can open additional products in CIC eLounge in just a few clicks. Select the product you’d like to open under “Services” > “Product opening”. After a few minutes, you’ll see the new product in your CIC eLounge.
* Owing to country-specific rules, the contract assistant may only be used by clients domiciled in Switzerland. If you are domiciled in another country and would like to use the CIC eLounge, please contact your relationship manager.